PDF was designed to look identical on every device, and the price of that is a file which records where each glyph sits on the page rather than what the document means. That explains exactly where this category's abilities end: page-level work; merging, splitting, extracting, reordering, watermarking, encrypting; is reliable and lossless, while converting to Word means reconstructing structure that was never stored.
Everything runs in the browser, so contracts, invoices and scanned documents never go to a third-party service.