"JSON failed to parse" covers two very different situations. In one the text is genuinely broken; an unclosed quote, half a bracket. In the other the text is perfectly sensible but written in a dialect outside strict JSON: comments, trailing commas, single quotes, unquoted keys. The second case is everywhere in config files, and a strict parser rejects it just as flatly as real corruption. This tool is for that second case.
A second common source is copy and paste. Content lifted out of a log line, a database column, or a string value inside another JSON document usually arrives escaped one level deep, with a backslash before every double quote. It looks like JSON, but it is the literal of a JSON string and has to be unescaped before it will parse.